Responsible Gambling: Limits, Self-Checks and Free Help
By Maeve CorcoranUpdated
High stakes create fast losses. Slots at $240 a spin mean an hour of play could mean over $100,000 in bets. Free and confidential help is available today in all countries, and at all casinos on BlockSpins you can temporarily shut your account.
Free help with gambling, in any country
Help is available for players and those affected by player's gambling.
- Gambling Therapygamblingtherapy.orgGordon Moody offer free, confidential, online support in several languages. Their advisors can refer you to other services in your country.
- Gamblers Anonymousgamblersanonymous.orgMeetings are offered online and face to face and are listed by country.
- Find A Helplinefindahelpline.comFind gambling help lines by country.
- GamblingCare, Ireland1800 936 725Free support line for Ireland.
- Jeu : aide et référence, Quebec1 800 461-0140Free help line for Quebec.
A gambling self-check: nine questions
The Problem Gambling Severity Index, published by Ireland's gambling regulator. Think about the last 12 months. Your responses stay in your browser.
- 0-2Low risk
- 3-7Moderate risk: support services can help
- 8 or moreHigh risk: seek support
Scoring: 0 = Never, 1 = Sometimes, 2 = Most of the time, 3 = Almost always. Questions and bands from the Gambling Regulatory Authority of Ireland. The index was developed by Ferris and Wynne (2001).
Why a deposit limit can slip when you pay in crypto
MoonWin's responsible gaming page says it outright.
1Deposit limits
Please note that due to the decentralized and technical nature of cryptocurrencies, deposit limits cannot always be applied to cryptocurrency transactions.
MoonWin confirms that limits that stop card payments may not stop Bitcoin payments.
EnlargeMoonWin's responsible gaming page, 3 November 2026. 2Cooling-off
Please note that, due to the technical nature of cryptocurrency transactions, some cryptocurrency deposits may still be successfully processed while the Cooling-Off limit is active.
A break can be combined with a blocker and self-exclusion.
EnlargeMoonWin's cooling-off and self-exclusion rules, 3 November 2026.
Limits and self-exclusion at ten crypto casinos
Apart from MoonWin and mBit, which put limits in your account, all casinos have support staff to set limits and take a break.
| Casino | Limits you set yourself | Self-exclusion | How to ask |
|---|---|---|---|
| mBit | Limits in your account (deposit, loss, wager, session) | 6 months or more | Support |
| MoonWin | Limits in your account (deposit, loss, wager) | 6 months, 9 months, 1 year, or permanently | support@moonwin.com or live chat |
| BetFury | Time Alert reminders; other limits by e-mail | 6 months or more | E-mail to support |
| Jack | None in the account, set through support | 6 months to 5 years | Live chat or e-mail |
| Bets.io | None named | 24 hours to indefinite | The account or support |
| Rakebit | None named | 1 week to permanent | E-mail to support |
| Whale.io | None named | 1 week to permanent | support@whale.io or live chat |
| Thrill | None listed | 1 to 180 days | Live chat or e-mail |
| Mega Dice | None named | 6 months to 5 years | help@megadice.com |
| Flush | None in the account | For a set time | support@flush.com |
At mBit or MoonWin, you must contact them via email, and wait for your limit to end in order to raise it. Each casino's self-exclusion only applies to that casino.
Each review ends with that casino's tools in full; all 10 are listed in the crypto casino reviews.
What an hour of slots at high stakes costs
The average cost at the top stake, before any swing.
One hour at $240 a spin
- 450 spinsone every 8 seconds
- × $240
- $108,000bet in an hour
- × 3.5%
- $3,780average loss
The 3.5% house edge is at a 96.5% return; one hour can lose or win far more than that. At mBit, BetFury, Jack, or Flush, the top Gates of Olympus spin is $240.
Rakeback and cashback return a slice, never the whole. Rakeback vs cashback works the same hour both ways.
How to stop: exclude, block, withdraw
Four things that work best when used together.
- Self-exclude at every casino you useEach casino's self-exclusion only applies to that casino. Ask support at each one.
- Install a blockerBetBlocker is free and run by a registered charity. You can block gambling sites and apps for 24 hours to 5 years. Gamban is paid.
- Take the balance outWithdraw first, then self-exclude. Bets.io keeps your balance withdrawable during self-exclusion (clause 21.4). MoonWin pays out on request, via support.
- Talk to someone todayGambling Therapy has free online support in any country.
Responsible gambling FAQ
Do deposit limits work with crypto?
Not always. MoonWin's own page states that deposit limits can not always be applied to crypto transactions, and that some crypto deposits can still go through during a cooling off period. Blockers and self-exclusion close more doors.
Does self-exclusion at one crypto casino cover the others?
No. Each casino's self exclusion applies to that casino. Ask each one you use and add a blocker like BetBlocker for the rest.
Can I end a self-exclusion early?
Not usually. Whale.io's exclusion cannot be reversed, Mega Dice's exclusion cannot be undone early, and Rakebit's exclusion cannot be cancelled early. Bets.io exclusion can not be undone earlier than 7 days from the request.
Can I withdraw my balance while self-excluded?
At Bets.io, yes, under clause 21.4. MoonWin pays a remaining balance on request through support. Elsewhere, withdraw before the exclusion starts.
How do I know if my gambling is a problem?
The Problem Gambling Severity Index asks nine questions about the last 12 months. A score between 3 and 7 is considered moderate risk, and at a score of 8 or above Ireland's gambling regulator strongly suggests that you seek support.
Where can family members get help?
Gambling Therapy provides a free service online and supports anyone impacted by someone else's gambling and can also point to services in their country.
Maeve CorcoranGalway
Maeve goes into detail about the limits that define a large session - the maximum bet a spin, withdrawal limits, and VIP terms.